I have had CD's with Marcus for many years but now have reached the limit of my patience while trying to open a joint CD for the last 6 months. I have several existing joint CDs with them but have been unable to open a new joint CD online. Every time, after filling out the application form online I am being redirected to talk to an agent by phone. The agents seem to have had little or no training as they have led me around in circles so, after spending 1 hour with 2 different agents today my CD is still not opened. I am now putting my money into a local bank. Do not have the time or inclination to waste any more time with this bank.
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