I placed an order with Marella on 6th of December. Payment was taken immediately. It is now the 3rd of January and the dress still hasn’t arrived. I am told there was an issue with my order with the warehouse/UPS on the 6th of December? Now almost a month and more ignored emails than I can remember later there is still no parcel and the dress is also now on sale! I keep asking for a refund but can’t be given one??? Marella today still states on their website (3rd of January) that we need to place orders before the 12th of December to be sure to receive them before Christmas!
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