Fake website with fake images, uses a sob story to get you to purchase. Implies by the name that they are in Queenstown New Zealand when in fact they are overseas. Items are not "hand made by Margaret" & not 80% marked down! a very small cheap painted moulded plastic lamp that can also be bought on the internet by Temu, Fruugo, Etsy etc at a fraction of the $84.95 I paid. My Lamp was not the size stated & the photos on the website super imposed against the "owner" made it look a lot bigger.
I received a broken item as well and their customer service uses copy and paste answers.
Return Address was in Germany? & was going to cost $50 -60 to return with tracking. Products are worth approx. $10 each, if that. Bank said I have to try & resolve with the company first before they can try to get my money back but I can not trust to send back in hope that they will refund, Refund minus postage = $25 It is a loose loose situation.
I am particularly annoyed that they got me in a moment when my wee dog - who had just passed away - looked exactly like the one lamp was modelled on.
They also sell "Jewellery"
I couldn't see them on Trust Pilot that night so here they are now....
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