I've never encountered such a negative experience with returns. I’ve been trying to get a refund for months, having to spend $50 to return a dress that cost $200. I've sent countless emails for updates, only to hear they never received the dress or that it’s in their return department. They clearly had no intention of refunding me. This has been an enormous waste of my time and money. PLEASE, do not engage with this unprofessional company!
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