AVOID THIS COMPANY! They claim to provide quick shipping, promising delivery within a week. When I reached out as my deadline approached, they assured me they would prioritize my order for prompt shipping, estimating a 2-7 day timeframe. After waiting the 2-7 days, I contacted them again. While they respond quickly, they never resolve the issue. They informed me that my items hadn't shipped but would notify the warehouse to expedite the process. By this point, three weeks had passed, and I had already paid for my items, which still hadn't shipped. I requested a cancellation and a refund, as the items wouldn't arrive in time. Initially, they refused to refund me but promised to cancel the order. I asked for confirmation of the cancellation and refund, but they declined to provide any proof. They mentioned that processing refunds takes time. I experienced endless back and forth just trying to finalize this situation. Be cautious! They are not trustworthy! In the end, I had to dispute the charges with my bank. I still haven't received my money back or the items. THE WORST EXPERIENCE EVER!
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