I was promised a 50% refund of the tariff amount on September 11, 2025, but after paying for my parcel and asking for the refund, nobody has answered my emails or messages.On top of that, I had to return the order without them providing a return label — something retailers usually do when they want to make returns difficult for buyers. Now all I hear back is “we’ll let you know once we get the return” which is so frustrating and unprofessional.This kind of behavior is unreliable and disappointing. I would not recommend dealing with them.
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