This was a costly mistake that our company is actively working to resolve.During the sales process, deliverables were presented one way, but after onboarding, the execution and timeline shifted significantly. What was discussed as consistent monthly deliverables felt stretched across several months instead. From our perspective, this created a major disconnect between what was sold and what was actually delivered.There were also changes in communication and management direction that made it feel like expectations were being reframed after the agreement was already in place. That made it very difficult to hold anyone accountable to the original scope we believed we were signing up for.For business owners: protect your company. Review contracts carefully, document every promised deliverable, and push for very clear timelines in writing before signing anything.Based on our experience, we would strongly recommend investing in building internal sales and marketing teams. At least you maintain control and visibility over your business assets and brand.
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