Review Time
I hired Marketing 360 as a brand-new licensed HVAC contractor in Florida. I was upfront from day one: no website, no Google Business profile, brand-new company, and my primary goal was simple - make the phone ring.
We entered into a six-month agreement at roughly $1,200–$1,300 per month. Over five full months (now entering the sixth), I received zero phone calls that could be directly attributed to their efforts.
Zero.
As a startup contractor, every dollar matters. When you're transitioning from technician to business owner, cash flow is critical. Spending thousands of dollars without a single measurable lead is not just disappointing - it's damaging.
Communication was also frustrating. Emails often took days for responses, and there was no clear sense of urgency around performance or accountability.
Your experience may vary. I can only speak to mine. In my case, I invested thousands of dollars and did not see a single inbound call as a result.
If you're a small contractor considering digital marketing services, make sure you demand clear tracking, clear deliverables, and measurable performance metrics before committing.
Unfortunately, I cannot recommend Marketing 360 based on my experience.
Michael Diack
Palm Beach, FL Licensed HVAC & Plumbing Contractor
I hired Marketing 360 as a brand-new licensed HVAC contractor in Florida. I was upfront from day one: no website, no Google Business profile, brand-new company, and my primary goal was simple - make the phone ring.We entered into a six-month agreement at roughly $1,200–$1,300 per month. Over five full months (now entering the sixth), I received zero phone calls that could be directly attributed to their efforts.Zero.As a startup contractor, every dollar matters. When you're transitioning from technician to business owner, cash flow is critical. Spending thousands of dollars without a single measurable lead is not just disappointing - it's damaging.Communication was also frustrating. Emails often took days for responses, and there was no clear sense of urgency around performance or accountability.Your experience may vary. I can only speak to mine. In my case, I invested thousands of dollars and did not see a single inbound call as a result.If you're a small contractor considering digital marketing services, make sure you demand clear tracking, clear deliverables, and measurable performance metrics before committing.Unfortunately, I cannot recommend Marketing 360 based on my experience.Michael DiackPalm Beach, FL Licensed HVAC & Plumbing Contractor
⭐☆☆☆☆ Disappointing Experience with Marketing 360I hired Marketing 360 to build a website and handle lead generation. The website was basic—nothing special, but it worked. The real issue was the lead generation—each lead cost over $50, which was way too expensive, so I stopped that service. Later, half my website disappeared after they ran an update, and they refused to rebuild it. I thought I canceled everything, but months later I found out I was still being charged $25 a month for hosting a broken two-page site with a domain not even connected. They offered no refund, no apology, and claimed no wrongdoing. I would never use Marketing 360 again and strongly recommend looking elsewhere.
This was a costly mistake that our company is actively working to resolve.During the sales process, deliverables were presented one way, but after onboarding, the execution and timeline shifted significantly. What was discussed as consistent monthly deliverables felt stretched across several months instead. From our perspective, this created a major disconnect between what was sold and what was actually delivered.There were also changes in communication and management direction that made it feel like expectations were being reframed after the agreement was already in place. That made it very difficult to hold anyone accountable to the original scope we believed we were signing up for.For business owners: protect your company. Review contracts carefully, document every promised deliverable, and push for very clear timelines in writing before signing anything.Based on our experience, we would strongly recommend investing in building internal sales and marketing teams. At least you maintain control and visibility over your business assets and brand.
Working with Paul for years on my social media and web needs. He has been great and very communicative about it all. He is always working to improve our current standings. I would highly recommend Paul and his team for any of your business needs.
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Founded in 2009, Marketing360® is a full-service marketing platform with services that helps small and mid-sized businesses grow — all from one place.
We combine powerful technology + expert marketing talent to deliver:
Supporting over 15,000 businesses, we pride ourselves on delivering measurable results and working with all our customers to deliver the best results.
We’re committed to transparency, accountability, and helping our clients get real ROI. If you partner with us, you’ll always know what you're paying for, why it matters, and how it’s performing.
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