I've never encountered a company that cares less about its customers. Their customer service is unresponsive, dismissive, and unhelpful. They send passive-aggressive emails if you miss onboarding calls, but scheduling one is nearly impossible due to their limited hours. The product is equally disappointing; their campaigns cannot be edited, resulting in automated messages sent at odd hours. When I raised this concern, they suggested removing the SMS feature instead of fixing it. All the leads I received were fake, with wrong numbers or names, and none were warm as advertised. The promised support for the website was nonexistent. When I decided not to continue after my term, I emailed multiple times to confirm, but they insisted I must call exactly 35 days before renewal to cancel, making the process unnecessarily difficult. Their outdated system and rigid processes are designed to benefit them, not their customers. I strongly recommend steering clear of this company.
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