markhillhair.com

4.2
4.2 Based on 141 reviews

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Laura Coleman
Burnt my hair and poor customer service

Bought the hot hair brush. It was certainly hot, it overheated while using it and singed my hair, I now have a short bit on the top of my head. They have asked me to recreate the fault and video it. The idea of recreating a faulty electrical appliance overheating is not terribly appealing. I sent a picture of my fried hair but that’s not good enough. Can’t send it back unless I pay for postage and it’s a massive box so I guess I’ll just chalk this one up to experience.Edited to add after response - I sent a picture that clearly showed a one inch section of my hair which had snapped off.

1
Date of experience: Oct 15, 2024

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