marksandspencer.com

1.7
1.7 Based on 1.8K reviews

Official site. Shop online at Marks & Spencer for clothing, furniture and homeware, flowers, gifts, wine and much more....

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I tried to do this review on the MS site but they refused to publish it. I went to Marks n Spencer a

I tried to do this review on the MS site but they refused to publish it. I went to Marks n Spencer at Gateshead Metro Centre just wanted a sandwich and walked to the fully open end of the self scan tills, scanned my sandwich and in an instant a male employee shoved me off the till with his shoulder and said in a loud voice, there is a queue at the other end and cancelled my purchase, very upsetting and embarrassing. Neither end of the self scan tills have a sign that says entry only or exit only or this way in or no entry one end has a small entry the other where I entered is fully open and again no signage to say no way in or any sign of any kind hence i went it like many others i observed just after the incident not a customer friendly shop in reality it was common assault

1
Date of experience: Mar 21, 2026

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Business Details

  • Official site. Shop online at Marks & Spencer for clothing, furniture and homeware, flowers, gifts, wine and much more.

  • language https://www.marksandspencer.com

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