I have been emailing since i saw you took £58 out of my account. I would say in total 8 as no phone number anywhere.
All responses said will be back to me 48hours which as you can see did not allow me to cancel.
I did not agree to this.
My dog would not eat the tester...
Tester means tester not subscription !
I will be sending back for refund as I class this as bad customer service and almost fraudulent.
I'm retired so low income so taking this money out of my account will affect me greatly
Absolutely wrong ... and not to have a phone number to speak to someone is disgusting.
I will be putting this on Google review
And on my Facebook page and everyone I know.
I have used butternut for years and are back with them and never had any issues.
Suggest you make it clear taking a tester means a subscription which is false selling ...
I expect a response to this email and not and excuse.
Very very agree client.
Not so sincere Clare Penney
Mobile ....
Claim your business profile now and gain access to all features and respond to customer reviews.
Fresh dog food made easy. Pantry Fresh® meals, air-dried treats and science-backed supplements delivered right to your doorstep.
