I had the week from hell, so I ordered Marley Spoon to relieve the burden of planning and shopping for meals. Box was supposed to arrive 00:00-07:00 on a Monday. By Monday evening it had not arrived. On Tuesday morning I phoned Marley Spoon (they don't advertise their phone number on their website, but you can find it) and was told the box was coming 11.30-14.00. Guess what? It never came. I called again, and was told it would come on Wednesday - i.e. more than 48 hours after the original time - who knows what the state of the food will be? That's where I am now. The people I have spoken to on the phone are very nice and do their best to help. This is a company problem with lack of systems. Why is it too difficult to have a delivery update when something is going to be late? Pathetic, and I will not order from them again.
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We are Marley Spoon
We love cooking - Marley Spoon is all about helping people to cook at home. No queuing for groceries, no worrying what's in the fridge – giving you more time to simply enjoy cooking and eat better!
Passionate chefs experimenting with food is what we do every day.Our chefs are always in the Marley Spoon kitchen creating and perfecting recipes for easy home-cooking. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home.
Fresh ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop.
Sustainability - A focus on sustainability, Key to this of course is the packaging – we use paper-based tapes, reusable cooling pads and regenerative sheep's wool as insulation. Our returns service allows you to ensure it all will be recycled. We also avoid unnecessary food waste by delivering you with the exact portions of what you require for each meal.
Enjoy an easy cooking experience and eat well at the same time. We do everyday!See more
