I signed up to Marley Spoon and tried it for one delivery, however it didn’t meet my needs. I cancelled on the website well before the required date BUT got charged anyway!!!!!! When I rang up to resolve the issue I was told that ….you have to ring to cancel…and that that specific information was clearly stated on one of their pages. I checked and it was NOT. It took me quite a directive interaction to have the transaction reversed. Someone more timid may have not be able to resolve it. This is the same issue that HELLO FRESH is currently being investigated about. I would never again sign up to an organisation who requires your financial details prior to being able to look at their food details on their website, and then uses those financial details unethically.
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We are Marley Spoon
We love cooking - Marley Spoon is all about helping people to cook at home. No queuing for groceries, no worrying what's in the fridge – giving you more time to simply enjoy cooking and eat better!
Passionate chefs experimenting with food is what we do every day.Our chefs are always in the Marley Spoon kitchen creating and perfecting recipes for easy home-cooking. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home.
Fresh ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop.
Sustainability - A focus on sustainability, Key to this of course is the packaging – we use paper-based tapes, reusable cooling pads and regenerative sheep's wool as insulation. Our returns service allows you to ensure it all will be recycled. We also avoid unnecessary food waste by delivering you with the exact portions of what you require for each meal.
Enjoy an easy cooking experience and eat well at the same time. We do everyday!See more
