I purchased a new motorhome, and from day one, the right-hand side air suspension lost pressure. I informed the company, and they said it would need to go back for repairs, which it did. Upon return, it still lost pressure, and it has now been back multiple times. We end up pumping it every few weeks. They claim they can't source the parts. It's been over a year, and whenever I call, they promise to return my call but never do. What steps should I take? Yours, M. Danks.
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Marquis is the UK’s largest motorhome & caravan dealer network with 12 branches nationwide, offering a wide range of new and quality used leisure vehicles.
At Marquis we are dedicated to providing exceptional service and creating positive experiences for all our customers. If for any reason you are unhappy with your purchase or something is missing or damaged, or anything else, please do not leave negative feedback without contacting us first to resolve the matter. We are a proud company & aim to satisfy our customers, so please let us have the chance to rectify any of your issues.
Our team works hard to ensure that every interaction is seamless, reliable, and tailored to your needs. We value your feedback and strive to continuously improve.
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