I faced a warranty issue that required returning to the factory. I emailed the support team about the problem but never received a reply. After three months, I called but the issue was still not addressed. It feels like the company is only interested in taking money and not in customer satisfaction. I won’t be spending any more money with them.
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Marquis is the UK’s largest motorhome & caravan dealer network with 12 branches nationwide, offering a wide range of new and quality used leisure vehicles.
At Marquis we are dedicated to providing exceptional service and creating positive experiences for all our customers. If for any reason you are unhappy with your purchase or something is missing or damaged, or anything else, please do not leave negative feedback without contacting us first to resolve the matter. We are a proud company & aim to satisfy our customers, so please let us have the chance to rectify any of your issues.
Our team works hard to ensure that every interaction is seamless, reliable, and tailored to your needs. We value your feedback and strive to continuously improve.
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