marsthelabel.com

3.7
3.7 Based on 901 reviews

British fashion designer established in 2016. Created in house and delivered globally. We are an independent, unique brand taking staple pieces and adding a sexy twist....

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Jerry R.
Terrible experience. Avoid this company.

I had a dreadful experience with this company. I paid £10 for guaranteed Saturday delivery, but my order didn't arrive until the next day. The items were completely different from what was shown online, and the sizing was way off. There's another company offering similar products at a lower price, and they consistently deliver on time with better quality, so I recommend shopping there instead. Now, I've had to spend £11 to return the items! It's shocking, especially since it's a UK company, and I suspect they might claim they never received the return, given their previous behavior. I've requested a refund multiple times for the delivery fee, but they've ignored my requests. It's alarming that there's no way to contact them when money is involved, and it seems unlikely I'll get my money back. I've seen many others on social media sharing similar complaints about this company and their lack of communication. It's unbelievable how they can take people's money for services they don't fulfill and then simply disregard them. This has been the worst company I've ever dealt with. Please save yourself the trouble and consider shopping elsewhere.

1
Date of experience: Dec 14, 2025

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