Don’t waste your money. I ordered a £60 dress from Mars The Label and was really disappointed with the experience. The sizing was completely off, so the dress didn’t fit at all. When I returned it, I had to pay for the return myself and also sort out the shipping label on my own, which I already think is poor for a brand at this price point.
I sent the return over a week ago and have emailed twice asking why my refund still hasn’t been processed, but I’ve had no response at all. The lack of communication and slow refund process is really frustrating. Overall, not a great customer service experience and I wouldn’t order again.
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British fashion designer established in 2016.
Created in house and delivered globally.
We are an independent, unique brand taking staple pieces and adding a sexy twist.
