Booked a ticket, made a one letter typo in my name and they were powerless to do anything about it. I paid 343.99 GBP offered a refund for 235 EUR. Figured the site was sketchy, but since it came through Google Flights I'd give it a go. I fully regret this decision. If they can fix the situation I'm happy to bump this back up to five starts.
Claim your business profile now and gain access to all features and respond to customer reviews.