We booked with martiGo as they offered a the best price on flights to Europe. After booking, the airline changed a flight time on one of the legs resulting in an 8 hour layover. I contacted martiGo asking if they could move the flight back a day to allow us to visit the city in question. After no response via email I rang and was told it couldn't be changed. Then we get to the city for the layover only to be told our flight has been moved to the next day! With no bags or accomodation we had to beg the airline to fit us onto a flight the same day, which thankfully they were able to do.In addition, my wife had to depart ahead of us on the outbound flight. I contacted martiGo numerous times asking them to cancel my wife's flight. They replied, confirming they would cancel the flight and issue a refund, but nothing ever happened. $1500 lost...
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