martigo.at

3.7
3.7 Based on 188 reviews

...

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Scarlett Rogers
Fake promises

Like many others, got an error message after booking. Then a silent call, then a whatsapp message telling about the error and a refund. I asked for a refund and got a refund confirmation a few minutes later. I needed to book new flights elsewhere but could not do that, because they took several days to process the refund and meanwhile my credit card had not enough balance. What a farce and a hugely stressful experience. Makes you wonder what their business model is! To reserve thousands on peoples’ credit cards?

1
Date of experience: Nov 12, 2023

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