Terrible experience. I booked two flight tickets of more than 1500 euros, I paid with ideal but i never got the flight tickets. I tried to contact them and it was very difficult to reach someone. Everytime they said “hello” and then just hang up the phone. Sometimes i did get someone on the line who spoke a little english but they all said something different. One said the tickets changed prices and i had to pay more money to still get the tickets. I refused and asked for a refund. Someone else said that i had to contact my bank to get the money back because they dont have the money. The other one said it could take up to three weeks to get my money back??! I had to call my bank to make the refund go faster but my bank said they have no clue about this. I still dont have my money back..
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