This is the worst "service" provider I have ever used. DO NOT use them unless you want to get scammed, ignored and made feel stupid overall. They were no help when the airline refused to board me. They were no help in getting any refund back for a flight not taken (which is, by the way, illegal). They were not responding the ‘free phone number’ provided in case of emergency. When I finally got to them via EMAIL they suggested I rebook flights for 900€ although I had already paid 700€ for them! Then hey, a few weeks later surprise! The number they never responded to (I was hung up on TWICE after waiting 15 minutes) isn’t free, and I had to pay 100€ extra. AVOID AT ALL COSTS.
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