I attended a "free presentation" for emergency services with representatives. The food was excellent, but my experience was disappointing. As a disabled autistic person, I found the services critical, yet my questions seemed to intimidate the presenter and created a tense atmosphere. They weren't ready for genuine inquiries that reflected other people's experiences. While they claimed to have good reviews, the reality from other sources told a different story. I inquired about more affordable plans from other providers, but the presenter had no substantial answers. They used fear tactics regarding unexpected medical bills, despite recent legislation protecting us. One representative made inappropriate comments about a sensitive topic, which was deeply upsetting for my family. The negative reviews paint a clearer picture of this company, and it's concerning how they seem to target vulnerable individuals. It's essential to protect those who may be easily swayed.
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At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed.
Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
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