I attended a "free presentation" for emergency services with representatives. The food was fantastic, earning high marks for the catering. As someone with disabilities, I find these services essential. Unfortunately, my questions seemed to unsettle the presenter and created an uncomfortable atmosphere. They were unprepared for genuine inquiries that reflected both the presentation and other people's experiences shared in reviews. Attempts to deflect concerns with claims of high ratings didn't hold up against contrasting feedback found elsewhere. I also inquired about their pricing compared to more affordable plans from other providers, but received vague responses. The presenters resorted to fear tactics regarding unexpected medical bills, despite existing protections in place. Moreover, one representative made insensitive comments about mental health, which was particularly distressing for those of us with personal experiences. I recommend reading the lower-rated reviews for a more accurate portrayal of this service. If you're still unsure, employee reviews on job platforms reveal further concerns about the company's practices. Their discomfort with my inquiries suggests they may not be interested in serving informed clients. It's crucial to look out for vulnerable individuals in these situations.
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At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed.
Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
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