Review Time
Recently visited Spain with Paul on an arranged viewing trip for 3 days with Masa. I’m an estate agent in the UK and therefore a bit of a tough client to please. After having a disappointing viewing trip with another company in Spain last year I did my research this time and approached Masa in the hope they would be better. Paul was superb and looked after us both the entire time we were there showing us several properties whilst wining and dining us in some superb spots dotted around The Orihuela Costa. We have reserved a new build which Paul found for us and negotiated on our behalf with the builder. He guided us through the process of reserving and literally I wouldn’t hesitate to recommend him and Masa to anybody looking at embarking on the Spanish property journey.
We were introduced to Kerry and the Masa team at the Place in the Sun Dublin exhibition in October 2022. We were extremely impressed by their professionalism, knowledge and expertise and we knew that upon leaving the exhibition Masa would find us our dream home in Spain. We were contacted by Kerry following the exhibition and moved forward to a viewing trip which was arranged for February 2023. This was our first time in Costa Blanca and we were excited to view some amazing properties which aligned to our criteria. Kerry took the time to understand what we were looking for and put in all the preparation ahead of our trip. We were confident that even if we didn’t find our dream home on our first viewing trip, we would at least get to know the area and the properties available. We arrived at Alicante airport and welcomed by Kerry who took us to the hotel which we stayed in for 4nights. It was all perfect. The trip was incredible and we viewed some amazing properties in different areas. We couldn’t believe it when on our 2nd day of the trip we found our dream home. Everything was beyond incredible. We are relocating next year and cannot wait to live our new life in Spain. This would not have been made possible without Kerry and the Masa team. From the first time we met them, to finding our home and the after sales experience has been exceptional. It can be very daunting, particularly if you are relocating to a new country but it has been a seamless, efficient process and I would highly recommend Masa for anyone who is looking to buy a holiday home or make the permanent move.
Strange company who do not like the content of my review for some reason. Maybe because it is not favourable I don't know. I am now receiving harassment from them because of it. I will not tolerate harassment. I stand firm. Constructive criticism should be taken on board.Very unhelpful company with rude staff who have proved it time and time again.This review has been verified by Trustpilot and will remain as it should be.
From first contact Masa (Paul) have been amazing. The viewing trip was extremely informative and the properties we were shown fit the brief. They didn’t try to sell us a property that was over our budget which we really appreciated. We are now in the process of buying a property with them. It’s a one stop shop. They have arranged everything from the mortgage to the solicitor. We trust them completely and are very much looking forward to dealing with them till the completion of our property. We wouldn’t hesitate in recommending Masa if you are looking at buying a property. A five star service !
From start to finish Paul Payne and Loraine and all the MASA team were excellent ! They help you every step of the way from finding your property, bank accounts, lawyers, notaries ect . To try and do all of this ourselves would have been very stressful. We now have our beautiful holiday home in spain and couldn’t be happier ! We would highly recommend using MASA !!!!!!
After attending A Place in the Sun show last May we decided to go on a viewing trip to try to find our forever home in Spain. Kerry, our MASA advisor, was fantastic. She listened carefully to our requirements and wishes and showed us a lovely selection of houses. We fell in love with one and are now in the process of buying our home on the beautiful Costa Blanca.MASA has continued to give us full support throughout. All of the team have been helpful and efficient.We would highly recommend MASA to anyone looking to find a home abroad.
I've been aware of Masa for many years but wasn't in a position to buy until just recently. I met their Sales Director Paul at a group he ran in Guildford, my wife and I were impressed by his relaxed approach and knowledge of the Spanish property market. After meeting once again we made the trip out to Spain and decided on the apartment that was just perfect for us. From start to finish Paul and his team helped make the process trouble and stress free. I wouldn't hesitate in recommending Masa to friends or family.
I first contacted MASA after seeing a property online within my price range. My initial conversation with a gentleman called Paul Payne, a nice chap who came across knowledgeable and genuine. After two or three conversations he suggested a viewing trip. At this point my wife Kellie was not at all keen as she had lived for 6 years in Lanzarote and in this time she had seen a load of hard sell. But I convinced her that I was not the kind of person that could be talked into something I did not want to do. This was the start of my journey with MASA. The viewing trip was thorough but very laid back with not a sign of aggressive sale. The property we chose was a new build and yet to be constructed so this was a nervy affair for us. But MASA was there to hold our hand throughout the process. They have an online owners area where you can check on the progress of the build with pictures and reports. I can honestly say whenever I called they were there to answer my questions and on several visits to Spain during the process their was always a friendly face to assist us. The property was finished on time and to a very high standard. I therefor would recommend this company to anybody who is considering buying in Spain. The guys at MASA where a joy to do business with.Tony and Kellie
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