I saw the reviews about the service but chose to ignore them, thinking they were old; I regret that choice. I still haven't received a refund for an out-of-stock item that was never delivered. It's been over two months, and despite multiple emails, I keep getting the same response: 'I'm sorry, I've forwarded this to our finance team who are diligently working on your refund.' This is unacceptable and reflects poorly on their customer service.
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