I’ve been a member since the Maui location first opened, and it used to be decent. Unfortunately, over the last year it has gone completely downhill.You can never get an appointment. I’ve tried repeatedly, weeks and months, with no success. Meanwhile, they continue billing me every month. I now have nearly 10 months of paid services banked that I haven’t been able to use.To make matters worse, if you cancel your membership, you lose all that money. So you’re stuck paying for services you can’t schedule, or forfeiting hundreds of dollars. That feels incredibly deceptive.This membership has become a complete rip-off. If they don’t have the staff or availability to support members, they shouldn’t be selling memberships.Do NOT recommend joining.
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Information about services, membership benefits, types of massage, gift certificates, and franchise opportunities. Has locations in many US states.
