If I could leave negative stars I would…Proceed with caution if you are considering a massage envy membership…Signing up for a massage envy membership was one of the worst decisions I ever made. I signed up for 1 year and was told I could cancel at any time, even within the year. The only time I was able to get an appointment was the first time I called to use a credit that someone had gifted me, and one time after that. I tried for months to get an appointment for a massage and was told none were available, but that I could get a facial. If I wanted a facial membership I would not have signed up for a massage membership. I tried cancelling like I was told I could but of course I couldn’t. My 1 year contract is now up and I was given 60 days to use the 11 credits that I have accumulated. Two weeks have passed and I still cannot get a massage appointment at the massage envy that I signed up at or any other local massage envy. The soonest I can get an appointment for a massage is November 28…my 60 are up before then. I tried to gift a credit and they won’t let me do that because my membership is closed. I tried to get a number for corporate and the massage envy near me doesn’t have a number and the contact link on the main massage envy website forces you to choose a location to have an email sent to. This is by far the biggest con game around. I caution anyone who is thinking about getting a massage envy membership. Don’t do it…unless you want facials or unless you want to throw your money away.
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Information about services, membership benefits, types of massage, gift certificates, and franchise opportunities. Has locations in many US states.
