I am a caregiver for a teacher who has had multiple surgeries in the past few years for thyroid cancer, adrenal gland issues, total hysterectomy and related disorders. In October, her father purchased her a $500 Mastercard Giftcard at a Walgreens in New Jersey. When she received it through the mail at her Florida address, we discovered that here was no remaking value in the card and that it apparently been used in Nee Jersey (not by her father who is a reputable business owner). We immediately contacted Mastercard Customer Service to report the issue which they assured us would be investigated. After not hearing for about 2 weeks, we contacted customer service again only to be told that the invested closed and our request to have the issue rectified was denied. No reason was provided and there was no option to appeal. You can imagine the medical bills that have piled up for a teacher with multiple afflictions which can’t come close to being paid off by a Florida teacher, the lowest paid teachers in the country. I’m sure Mastercard is proud to have been able to add their $500 back into their $500 billion plus total worth and the teacher be damned.
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