The customer service is abysmal, and I cannot recommend ordering online. I bought a large item as a gift, but received multiple confusing emails about tracking. When the package finally arrived, it contained the wrong item entirely. Contacting customer service was a struggle; they quote a 2-4 day response time, have no phone support, and the live chat was unhelpful. Eventually, I learned that the items I ordered were out of stock, despite still being listed online. I'm extremely dissatisfied and will not shop here again.
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