I pre ordered a Star Trek moopsey talking plush for my BF for Xmas on 11/5, I still don’t have it and I haven’t gotten any tracking information. I’ve contacted customer service twice and have been told it’s “in the warehouse” 12/7/25 and now it’s “waiting on a stock check” 12/16/25 and it will be shipped “straight out” the customer service is unhelpful and dismissive. Needless tonsay I will be waiting on my moopsey until after the holiday’s ( maybe if I’m lucky I’ll have it by his 40th in the spring) I was thinking with all the run around I got scammed, but people actually seem to get products and they’re good quality. They’re just slow and unreliable. Next time I order form them, if there is a next time, I’ll make sure to give it 6 months to arrive if it’s for an event. Heck I might order something, wait so long for it I forgot I ordered it, and boom I get a surprise present in the mail. ETA: changed to 3 star review, finally got package. It is cute and well made. Mt BF loves it. Never got tracking info but whatever.
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Master Replicas are a collectibles company.
We specialize in officially licensed, screen-accurate prop replicas - from franchises like Star Trek, Battlestar Galactica and Stargate amongst many others
We partner directly with studios (like Lucasfilm) and often used original prop references, blueprints, or molds.
