After reading many positive reviews, I ordered boots for my daughter. I got an order confirmation and tracking updates soon after. However, when tracking showed delivery on November 27th, the package never arrived. We searched the area and asked neighbors, but no one had seen it. I’ve emailed the company multiple times and messaged them through their website, but there has been no response. I regret using my debit card and wish I had used my credit card for a possible chargeback. It’s disappointing, especially since their site promises timely email responses, yet none of my emails have been answered.
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We began trading in 1982, and now have a high street store Trowbridge.
This online store first opened in 2006 and offers the same genuine, top branded footwear found in our stores, at competitive prices. This site is produced in-house to keep it fully up to date and to display new ranges as soon as they become available.
