Have bought clothes for many year's from matalan but not anymore I returned item's 3 weeks ago and haven't received my refund so after contacting customer service I was told that as I don't have proof of postage that I wouldn't be getting any refund from them even though in the parcel I returned has my account number and name and address I'm disgusted in the way I was treated so it looks like I'm £18 short which is a lot of money.
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