Order items for next day delivery, £154 order left on my door stop when i live on a busy road, order was not there upon returning home this order was placed on 20th November 2025. I am still awaiting matalan to resolve this. The courier should not of left parcel unattended on a busy road.
Matalan ignore all emails sent via online account. Also filed a case with resolver they are also ignoring communication via them also. Over 3 months later and matalan are avoiding communication. Do not order online absolute nightmare!!!
Next step the ombudsmen !!
Order number 721870170
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