In response to the previous comments: There is clearly a significant lack of communication, and I must express my frustration with the matches I’ve received so far. They have not aligned with the specific preferences I outlined in my detailed questionnaire. I was clear about my non-negotiables:
• Personal hygiene (especially healthy teeth)
• An active lifestyle • Core values
• A minimum height of 5'10"
While I have other preferences, these are my top ones. Out of the introductions I received—around six—I met three individuals, none of whom met my essential criteria. One had a missing front tooth, another had crooked and yellowed teeth, and the third was 5'7" and admitted he hadn't been active since his divorce two years ago, with a very early work schedule that left him in bed by 7 PM.
Additionally, the other matches did not align with my preferences. Some proactively shared their criteria before even meeting, stating they didn’t want to waste anyone’s time. For instance, one person had a strict list of requirements, including no pets, no kids at home, no tattoos, no plastic surgery, and a preference for a conservative partner. Since I have both a child and a pet and am not religious, I was disqualified. Another individual sent me a picture, but his appearance did not match what I am looking for as he was very overweight and not active. The last one mentioned he was a caregiver with limited time to spend outside of his home and wanted to ensure that wouldn’t be an issue if we started dating.
Given all this, I am extremely disappointed by the claim that my matches align with my preferences. If the matchmakers had taken the time to understand these individuals or if I had known these details beforehand, I would not have agreed to meet any of them. It seems the matchmakers, of which I’ve been assigned several, have not taken the time to truly comprehend their clients' ideal matches. In fact, only one matchmaker made an effort to discuss my preferences, but she was removed a few weeks later and that was about six months ago.
A new matchmaker reached out two days ago and sent me a new match—someone who is 5'6", which is clearly not in line with my stated preferences. This only reinforces the lack of attention to detail regarding my specific criteria.
I maintain my original review, as I feel this service has not met the expectations set when I signed up. It has proven to be both ineffective and deeply disappointing.
I invested several thousand dollars in this matchmaking service based on repeated promises of having hundreds of qualified matches and that introductions would begin within 2–3 months in October 2023. Nearly two years later, that has not materialized.
Despite the initial assurances, I have not been paired with any decent or genuinely compatible matches. The three matches I’ve been set up with did not remotely reflect the detailed information I provided. Communication has been sporadic, consisting mostly of excuses or vague reassurances rather than results. The service delivered has been far from what was advertised or contractually implied.
For a premium-priced service, I expected proactive matchmaking, transparency, and accountability. Instead, I’ve encountered long delays, unmet promises, and a total lack of follow-through. This paid service is worse than the free ones. At least with the free options, I get to see who I’m meeting, whereas this service advises against sharing photos, which I’ve learned is because they don’t take the time to learn your likes and dislikes; they simply match you with whoever is complaining about not being matched.
If you are considering this service, proceed with caution. The marketing and sales pitch sound appealing, but my experience indicates that the actual service does not live up to the claims—especially given the cost.
Claim your business profile now and gain access to all features and respond to customer reviews.
