I could make this really short my issue was a lot like the one Dylan described. I got scammed out of $751, got the "Fraud" text session over couple days from Clare then finished up with Linda. I did CHAT and Email with MatchPay over several days to learn that it's my fault that Clare/Linda created a VENMO account and took me for $751. After 3 emails, 4 CHAT sessions with MatchPay for them to confirm I got scammed out of $751. The CHAT sessions are a joke, Rep request several documents to verify you but you're timed out after inactivity 1-2 minutes, hell it takes more than 1-2 minutes to take a selfie with your photoID while you touch your nose and raise three fingers, selfie holding a cup with photoID...REALLY Imagine doing this three times because you got timed out in the middle of submitting the requested verification and history is lost. I reported MatchPay to the FTC.
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