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Used their chat before for previous issues and it was fine. Had another issue and they hit me with we don’t have anything on file for you. I had trouble with a deposit and it looks like now that money is lost for good. Don’t use match pay. If you do good luck. They are thieves.
Do not use MatchPay, they are scammers. I had $1000 in my account. In the middle of a trade, I got logged out and my account was temporarily disabled. I reached out to support and completed the verification process just to find out someone hacked my account and sent my funds elsewhere. MatchPay is not willing to help recover the funds, only reset my password. Already after the fact that my money was sent elsewhere and I was hacked. I used them for over 5 years. I also still have not been provided ANY information on why my account was randomly disabled and I was logged out.
Do not use MatchPay, they are scammers. I had $1000 in my account. In the middle of a trade, I got logged out and my account was temporarily disabled. I reached out to support and completed the verification process just to find out someone hacked my account and sent my funds elsewhere. MatchPay is not willing to help recover the funds, only reset my password. Already after the fact that my money was sent elsewhere and I was hacked. I used them for over 5 years. I also still have not been provided ANY information on why my account was randomly disabled and I was logged out.
Someone said they sent credits and never did. I asked them why do I have to give screenshots from all from September y don’t you ask for that day of the incident. I used them for two years but recently I’m not using match pay or bovada. After I deposit funds someone uses my card through tik tok shop. Luckily I lock my card.
I could make this really short my issue was a lot like the one Dylan described. I got scammed out of $751, got the "Fraud" text session over couple days from Clare then finished up with Linda. I did CHAT and Email with MatchPay over several days to learn that it's my fault that Clare/Linda created a VENMO account and took me for $751. After 3 emails, 4 CHAT sessions with MatchPay for them to confirm I got scammed out of $751. The CHAT sessions are a joke, Rep request several documents to verify you but you're timed out after inactivity 1-2 minutes, hell it takes more than 1-2 minutes to take a selfie with your photoID while you touch your nose and raise three fingers, selfie holding a cup with photoID...REALLY Imagine doing this three times because you got timed out in the middle of submitting the requested verification and history is lost. I reported MatchPay to the FTC.
I wish I could give 0 stars. I copied and pasted directly from the site to exchange funds. I sent to the handle provided which apparently DOES NOT EXIST. Money went to the wrong person when I copied directly from matchpays info. I contacted customer service who said it was MY fault it went to the wrong person. The account doesn't exist in cash app at all! Yet they provided false information and then gave me attitude when I tried to resolve it!
I used them often with out any trouble. If there was a problem they fixed it right away. Until last night I made a deposit through Bovada and going through matchpay. My trade was excepted by a user. I sent them a payment through PayPal and they were supposed to confirm the payment and they would then make a deposit on my account on Bovada. I sent them the money and they never confirmed it being received so I never got the deposit on Bovada. I emailed matchpay support and sent all the information about the trade and they said that it was resolved by canceling the trade, but I never received any money back.
Back in June. i made a good amount of money after a span of a few weeks and matchpay came out of no where locking my account. after contacting support they said i violated terms and conditions by having more then one account which isnt true and told me that my funds would be forfeited and account deleted with $560 of my winnings just gone.I let it go but now here we are in october i get emails saying to resolve my account and i go to see my $500 is there. after contacting support i get told again i violated whatever bullshit theyre making up and here i am with my hopes up for nothing.Dont use Bovada, Dont use Machpay. they will get you the same as me
I only used them one time, so i sent my money to the other party but they didn't send back what they was supposed to. I contact c/s then after a week of runarounds they told me that they won't do anything about because the transaction is complete! I don't know how it's complete whenever I didn't get what I was supposed to get!
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