So I have been using the same rep for almost 3 yrs about a year ago I switched to making my payment once a month instead of every week in December my wife and I were informed she would need to have back surgery asap so she did 3 days of Christmas 2022 I told my rep that she would be out of work and since it wasn't job related she would not be getting paid while out I told him my payments for a couple of months would be irregular and whenever I could make them about 3 weeks ago 2/23 I made a payment and told him I would try my best to make another payment the next week but wasn't promising I owed a total of $358 after spending thousands last Fri around 4ish I was under the dash of a Porsche working when my phone rang I didn't atop working to answer it immediately rang again when I didn't answer the second time my Facebook messanger started ringing back to back I still didn't answer bc I was working then I start getting text so I thought it may have been my wife trying to gwt in touch with me bc of something being wrong nope it was sales rep I looked at messages and proceeded to call me thief a liar and piece of crap bc I wouldn't answer my phone right then and there and made a few other threats to me he also ran my debit a few times in the past without my permission and he acts like his family is more important or better than anyone else's needless to say I went off when he came by the shop the next Monday and gave him my piece of crap 3/8 battery ratchet back and told him to kick rocks I have spent thousands of dollars with matco over the last 20 yrs but I won't ever again if this is is how they allow their reps to treat people
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