materialsmarket.com

4.2
4.2 Based on 1.3K reviews

Materials Market is a UK‑based digital marketplace for construction materials, created to make sourcing building materials simpler and more efficient for everyone involved in a project. Instead of ringing round multiple local suppliers to compare prices...

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Bruno Wilson
Late delivery - terrible customer service

You may think it’s worth it as their prices are cheaper but service is awful.I was promised a delivery time between 07:00 - 16:00 but it turned up at 21:10 by two guys who nearly killed each other with the grabber.If you try calling their phone system it’s designed to cut off at 4 minutes 57 seconds saying they have technical problem.2 separate occasions I asked to speak to the manager, they agreed and then I was instantly hung up on and no one ever called me back.My opinion is spend the extra £10-£15 on selco.**********Response to Materials Market…..Order number: 0828-63**********Update 23/04/25 Still no response from Materials Market

1
Date of experience: Mar 20, 2025

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Business Details

  • Materials Market is a UK‑based digital marketplace for construction materials, created to make sourcing building materials simpler and more efficient for everyone involved in a project.

    Instead of ringing round multiple local suppliers to compare prices, check stock and chase delivery slots, customers can use a single online account to access a broad network of suppliers with over 1,000 branches nationwide.

    Our platform brings together a fragmented supply chain in one place, so builders, contractors, property professionals and serious DIYers can find the materials they need without the usual friction.

    Customers can browse a wide range of products - from timber, sheet materials and insulation, through to roofing, plasterboard, drylining and related accessories - all supplied by vetted builders merchants and distributors who are supported by our in‑house Supplier Team.

    Behind the scenes, our marketplace technology co‑ordinates pricing, allocation and delivery, helping customers line up materials and plan jobs with greater confidence.

    By encouraging suppliers of all sizes, from major nationals to independents, to work through a single platform, we create a strong customer proposition.

    Today, thousands of customers use Materials Market to keep projects moving, with new suppliers, product categories and ways to buy being added as the marketplace grows.See more

  • email theteam@materialsmarket.com
  • call 02074594574
  • language https://materialsmarket.com

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