We're a young couple and we've managed to buy our first home together. We spent ages choosing a rug and finally decided to spend a lot of money on one of these. It has not arrived. We've had no communication, no reply's to our many messages, nothing. I don't think it'll ever arrive based on these other reviews, and now we can't afford a new one. Please do not use this company. You can't do this to people.
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