Unfortunately, I still haven’t received a lamp that I’ve ordered ONE AND A HALF YEARS ago. If I wouldn’t still want to desperately receive that lamp at some point, I would’ve already cancelled several times and wouldn’t have trusted in their continuous consolation that the lamps are just about to arrive the next month. As kindly as the teams respond, this kind of customer treatment is not just negligent but borderline deliberately deceptive. If you’re not able to order let alone deliver products, you should simply not offer them and should be open with about options with your customers (nor put them on the website with a pre-order date that I’ve been told you again, won’t be able to hold).
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