The customer service is incredibly frustrating. I reported that the topper was the wrong height, and instead of helping, I received endless instructions on measuring a mattress. They act as if I’m at fault. Despite sending photos multiple times, they refuse to accept them and threaten return costs. Just send a return label and stop wasting time. I would advise against this company.
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Ihr discount Matratzen-Shop aus Deutschland.
Designed in Germany, made in EU.
Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
