STAY AWAY!
The so-called responses are generic / identical. I doubt there is actually a person replying to complaints.
The knives are nothing special and hard to store safely due to awkward shapes.
Failed to deliver the sheath I ordered, claiming that the address I gave was wrong. That is not the case. The label image they sent showed the correct address. I do not recommend dealing with this company at all.
The knives are made in China , NOT made in Japan, are actually NOT easy to use (or store), and their order fulfillment process is terrible. Their choice of SpeedX (also a terrible company) as the last mile delivery service was huge mistake. They claimed a delivery exception occurred but that is just not believable. The package made it their local distribution center and the address was correct. So, either they didn't feel like delivering it or they lost it or they are just massively incompetent.
My father had to demand they ship another one when the first one never arrived.
Again, Stay away.
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