mattel.com

1.4
1.4 Based on 136 reviews

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A Gudfella
Awful experience again

Awful experience again, with a heavy and frustrated heart, am writing to leave some feedback.I wanted to try and get the new RC release today, I was there at the appropriate time, minutes before, but I was placed in a 10 minute queue, then my cart sold out before I could even grab 1.Frustrating, looking online, there’s already 14 sellers (it hasn’t even been 1 hour since the drop) on UK ebay, selling this at 3 times the price. It’s an absolute joke that you don’t even try to stop scalping and the bots that plague this hobby. It’s meant to be a fun, enjoyable hobby. Filled with family and friends, but we’re at a point that it causes frustration, disappointed and anxiety several times per year. What an utter shame and failure. The brand is no longer built on collectibility, but on FOMO and hype. I would like to know the reasons behind all of these failed drops, from a customer perspective, but you will not get a reliable answer from them.Anyway, I’m growing more and more frustrated by your company and have started moving towards more customer oriented businesses, that offer more enjoyment and fun, and less stress. Avoid at all costs if you want to keep your sanity.Thanks

1
Date of experience: Oct 23, 2025

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