A genuinely refreshing experience — Amanda is exceptionalIf another estate agent opens the door and says, “Look at this very large kitchen,” or, “Isn’t that a nice window to the garden,” I think I might lose the corner plot! I have two eyes — I can work the rest out myself. And or, what I can’t stand is being interrogated during a viewing or talked at endlessly while trying to take in a home I’m genuinely considering. People need room to think, or chat to their partner! Unfortunately, these horrible habit to justify their existence seem to be the norm in the industry.This is why Amanda at Matthew Homes (Thurston) was an absolute breath of fresh air.From the moment we met, she treated the viewing like a conversation, not a performance. She pointed out the things a buyer wouldn’t know, asked thoughtful questions, listened properly and never made assumptions. She wasn’t pushy, impatient or dismissive — just genuinely helpful, knowledgeable and easy to deal with. I actually recommended her to my own estate agent because the contrast was that stark. (They didn't take it well btw)If every estate agent worked the way Amanda does, buying a home would be far less anxious and annoying experience.In the end, I didn’t purchase a Matthew Homes property simply because we couldn’t quite agree on price (the house was fantastic — my bank account less so). I’m genuinely disappointed not to be moving into a Redwing at The Hedgerows, but I am very grateful to have dealt with someone who restored a bit of faith in the humanity.Thank you, Amanda — you really did make a difference.
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Matthew Homes Limited, is a privately owned housebuilder specialising in the construction of homes throughout the South East of England.
