matthews-london.com

2.9
2.9 Based on 40 reviews

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Miss martin
Worse online shop ever they shop from…

Worse online shop ever they shop from China but pose from london. Item took 3 weeks to come. They refuse to send a return address and refuse a full refund which as a consumer is your rights. The website lies and you are sent item which is nothing like the picture I spent £40 on a coat which was nothing like the picture no belt no buttons made of polyslester thin and cheap. I wouldnt pay £10 for it. The customer service keep offering solutions to suit them not customers and this is a recurring pattern looking at other reviews. I am so disappointed with them I am going to report the company for fraud to my back in the hopes I can recover my money as they are a scam

1
Date of experience: Jan 24, 2026

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