I ordered quite an expensive foam topper and they sent me a cheaper version and a different product. I was not impressed as I didn't think this was a mistake. I called the customer service and they wanted to argue that it was the right product but the wrong cover. Again quite shocking. I realized at that point I was dealing with a dodgy company. I requested to pick it up and a refund and they wanted me to take it to the post office this weights around 5 kgs. I wasn't having that and when I told them I was going to send them to small claims court then they agreed to pick it up with a courier. I would never use this company again
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Established in 2003, MattressNextDay has grown to become one of the largest, most reputable mattress and bed companies in the country. With many years of experience, we have built fantastic connections with the world’s leading brands, making us able to bring you incredible quality at competitive and affordable prices. Here at MattressNextDay, we not only strive to bring you the best products, but also the best services. This is why our experts are on hand to assist our customers so, together, we can find the perfect product to suit your needs.
If you have any questions or concerns, please visit our dedicated contact page to speak to one of our sleep experts or friendly customer services team members: www.mattressnextday.co.uk/contactSee more
