Ordered mattress on 1st January, it is now the 19th and as far as I know it's not been dispatched! Do not believe their delivery process, half of what they say happens, doesn't. I've contacted 3 times about the status of my order, had 1 reply saying it would be here at the end of last week, but again no dispatch email or change in status or importantly a mattress! My latest email asked to cancel the order & get a refund but surprise surprise, no response yet! Not impressed at all & will actively avoid in future.
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With over 25 years experience in the bedding industry, we have worked in all sectors of our marketplace including, manufacturing, retail and logistics.
Working with some of the biggest brand names in the industry over the years, has enabled us to gather a huge amount of knowledge and experience.
Our Dream has always been to create the ultimate mattress buying experience for our customers and we believe by creating Mattress Supermarket we have done just that!
Our huge knowledge of product sourcing from across the world as well as a wealth of experience in website development has been seamlessly coupled with a longstanding and trusted relationship with our manufacturing and logistics partners.
We very much hope that results in the ultimate combination of quality and service giving you, our customers, the best possible shopping experience.See more
