I bought my first pair of Maui Jim sunglasses in the USA about 15 years ago. The best lenses I've ever had on sunglasses. Over time the coating on the arms chipped off. After 15 years of wear I wasn't surprised (I don't treat my sunglasses too well). Somebody suggested that I contact Maui Jim to see if they could repair the coating on the arms.I contacted Maui Jim who said that they'd replace the arms for a handling fee of £12, so I sent them off.Maui Jim informed me that the model I sent them had been discontinued and they couldn't get new arms.Later Tony Barron emailed me to say that he'd contacted colleagues in the USA and had found a pair of frames. My sunglasses arrived a few days later as good as new.Maui Jim have the best customer service I have ever encountered.
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Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses.
